Privacy Policy

Information We Collect

When you use The Monk Who Sold Biryani's services, we collect the following information:

• Personal Information: Your name, phone number, email address, and delivery address
• Order History: Details of your orders, items purchased, order dates, and preferences
• Payment Information: Transaction details and payment method (processed securely through Razorpay)
• Device Information: Browser type, IP address, and device identifiers for security purposes

How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process your orders and send confirmations
• Delivery: To coordinate delivery with our partners and track order status
• Customer Support: To respond to your inquiries and resolve issues
• Marketing Communications: To send you updates about new menu items, promotions, and offers (you can opt-out anytime)
• Service Improvement: To analyze usage patterns and improve our app and service

Information Sharing

We share your information only when necessary:

• Delivery Partners: We share your address and contact details with our delivery partners to complete your order
• Payment Processors: Razorpay processes your payment information according to their security standards
• Legal Compliance: We may share information if required by law

We never sell your personal information to third parties.

Data Security

We take data security seriously. Your personal information is encrypted and stored securely. Payment information is processed through Razorpay, a PCI DSS compliant payment gateway. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website uses minimal cookies for analytics and to remember your preferences. We do not use invasive tracking. Your choices regarding cookies can be managed through your browser settings.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications

To exercise any of these rights, please contact us via WhatsApp, phone, or email using the details below.

Contact Us

The Monk Who Sold Biryani
Shop 11, West Avenue
Aundh, Pune 411067
India

For privacy-related inquiries, please reach out to us through:

• WhatsApp: Ask us through the app
• Phone: Available from our contact page
• Address: Shop 11, West Avenue, Aundh, Pune 411067